MAIL US
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​MAILING ADDRESS
​PO BOX 26611,
Tamarac, FL 33320
FAQ
1
​How do I
place an order?
Placing an order is very easy! Select the item of your choice; single or bundle.
2
Payment
& Shipping
Payment is accepted through PayPal & from all major credit card companies, including Visa, MasterCard, Discover and American Express.
Shipping: US only
Handling time: 3-6 business days
* Estimated delivery dates - include seller's handling time, origin ZIP Code, destination ZIP Code and time of acceptance and will depend on shipping service selected and receipt of cleared payment.
Delivery times may vary, especially during peak periods.
3
Secure Ordering
& Payment Options
Paypal is a very secure form of payment, it gives the option to link any of your credit cards or bank account to submit payment.
*Please note, if an eCheck is used to make a payment through Paypal, your payment will show as pending until the eCheck clears your bank. It usually takes up to 3-6 business days for an eCheck to clear. Once the eCheck is cleared, your order will be shipped.
4
Returns
& Refunds
Return Policy
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If you changed your mind or just not satisfied with our product, our return policy is 14 days.
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To be eligible for a return, the product must be unused and in the same condition received, including the original packaging. Once we receive the returned product, you will be notified via email.
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We will then examine the product to decide if you qualify for a refund. Once a decision is made, you will be notified via email of the refund approval or denial.
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If approved, the funds will be returned to the original form of payment.
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Undeliverable
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All orders that are undeliverable/returned to sender (due to bad address, no one to receive the package or no payment to custom fee) will be refunded within 7 business days minus shipping fee, including free shipping eligible purchases.
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*Return shipping: Buyer pays return shipping and the shipping cost will be deducted from your refund (if approved)
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Exchanges: We do not exchange items
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If you receive a defective item, contact us immediately at infoarinedohr@gmail.com and send us a picture of the defective item. We will review your request, if approved for a refund, the item will have to be mailed back to the address below:
PO BOX 26611 Tamarac, FL 33320
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*Subject to change at any time
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